Business Communications Survey
The intent of this survey is to gather insight into the current environment of your organization and identify any areas of interest. At the end of the survey you will be required to provide your contact information to receive a $25 gift card.
First Name
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Last Name
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Your Email
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Your Phone
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1. What is your current Phone System(s) or Hosted Platform(s)?
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2. When will you be looking for a new voice platform?
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3. Are you interested in learning more about other Unified Communication Solutions?
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4. On a scale of 1 - 10, how important is COST when choosing a new provider?
1 - Not Important
10 - Very Important

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5. On a scale of 1 - 10, how important are FEATURES when choosing a new provider?
1 - Not Important
10 - Very Important

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6. On a scale of 1 - 10, how important is CUSTOMER SUPPORT when choosing a new provider?
1 - Not Important
10 - Very Important

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7. Is US based support a mandatory requirement?
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8. How is your voice traffic delivered today? Please select all that apply:
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9. Do you currently use any of the following public clouds? Please select all that apply:
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10. Do you currently have a disaster recovery plan for Voice?
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11. Do you currently have a disaster recovery plan for Data?
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12. On a scale of 1-10, how interested are you in SDWAN?
1 - Not Interested
10 - Very Interested

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13. How many total seats (including contact center seats) does your organization have?
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14. Do you have a contact center?
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15. If you have a contact center, what is your contact center platform?
16. If you have a contact center, how many seats?
17. Which of the following features are you interested in?
Automatic Call Distributor
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Dialer
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Multi-Channel Integration
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Workforce Management (WFM)
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Call Recording
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Database Integration (CTI)
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IVR
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18. Who is your current internet/data provider(s)?
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19. Are you interested in learning about other internet/data providers?
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20. Who is your current Voice provider(s)?
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21. Are you interested in learning about other voice providers and/or voice redundancy?
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22. How many mobile devices and/or data cards are provided to employees?
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23. Are you interested in learning options about cost savings for your mobility services?
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24. Which ERP/CRM are you currently using?
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25. Do you have concerns with your compliance requirements?
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26. What business compliance requirements do you face? Please select all that apply:
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27. What security features would you be interested in learning more about?
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You have reached the end of this survey. Thank you for your time!